1. Shipping Destinations
We are delighted to offer shipping for our custom coffee mugs to customers anywhere. The appropriate shipping fee's will apply to international services outside the US.
2. Shipping Methods
To accommodate your delivery preferences, we provide the following shipping methods:
- Standard Shipping: Our standard shipping option is the default and most cost-effective choice for our customers. It typically takes anywhere between 2 - 7 days to deliver your order after it has been processed if within the US. Outside of the US times may vary.
- Express Shipping: For those seeking expedited delivery, we offer an Express Shipping option. This method usually takes between 1-3 days to arrive after order processing if within the US and may vary for orders outside of the US.
3. Order Processing
- Orders are typically processed within 2-3 days to make and process orders. During peak periods, processing times may experience slight extensions.
- Once your order has been processed and shipped, you will receive an email confirmation containing tracking information for your convenience.
4. Shipping Costs
Shipping costs are calculated based on your selected shipping method during the checkout process and the destination of your order. The exact shipping cost will be presented to you at the time of purchase.
5. Shipping Restrictions
Please be aware of any local laws or regulations related to the shipment of coffee mugs in your area. It is the responsibility of the customer to ensure that they can legally receive our products in their location. We disclaim any liability for customs, duties, or other fees incurred during international shipping, which we do not currently offer.
6. Delivery Issues
If you do not receive your order within the expected delivery timeframe, please contact our customer support team at laghea@laghemusicent.com for assistance AFTER you contact your designated delivery service and/or post office.
7. Tracking Orders
To keep you informed about your order's status, you can utilize the tracking information provided in your order confirmation email. Should you have any inquiries or concerns about your order's progress, please reach out to us for assistance.
8. Returns and Refunds
For comprehensive details on returns and refunds, please refer to our "Returns and Refunds Policy" available on our website.
9. Contact Us
Should you have any questions or require additional information about our shipping process, please do not hesitate to reach out to our customer support team at laghea@laghemusicent.com.
We greatly appreciate your business and are excited to serve you. Thank you for choosing LaGhe Music Entertainment for your custom coffee mug.
LaGhe Music Entertainment
6311 Ames Ave, Omaha, NE, United States, Nebraska
+1 402-396-5339
laghea@laghemusicent.com